Privacy Policy

Effective Date: Feb 18, 2025

Last Updated: Feb 18, 2025

Zoptal Solutions Pvt. Ltd. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (“Website”).

1. Information We Collect

   We may collect and process the following types of personal data:

   • Log Data: Information automatically recorded by our servers, including IP addresses, browser details, and access times.
   • Device Data: Information about the device you use, such as hardware model, operating system, and unique device identifiers.
   • Personal Information: Name, email address, phone number, company name, and job title when you contact us.
   • Sensitive Information: Data related to health, financial status, or other sensitive categories, collected only when necessary and with consent.
   • User-Generated Content: Any content submitted by users, including comments, feedback, and other interactions with our Website.

2. Legitimate Reasons for Processing Your Personal Information

   We process your personal information based on legal grounds, including:

   • Consent provided by the user.
   • Performance of a contract or transaction.
   • Compliance with legal obligations.
   • Legitimate business interests.

3. Collection and Use of Information

   We collect your data to:

   • Provide, maintain, and improve our Website and services.
   • Respond to inquiries and customer support requests.
   • Personalize user experience and optimize Website performance.
   • Comply with legal requirements.
   • Send marketing communications with your consent.

4. How Long We Keep Your Personal Information

   We retain your personal data only as long as necessary for legitimate business purposes or legal compliance.

5. Children’s Privacy

   Our Website is not intended for children under 13. We do not knowingly collect personal information from minors. If we learn we have collected such data, we will take steps to delete it.6. Disclosure of Personal Information to Third Parties We do not sell or trade personal data but may share it with:

6. Disclosure of Personal Information to Third Parties

   We do not sell or trade personal data but may share it with:

   • Service Providers & Partners: To assist with analytics, maintenance, and marketing.
   • Legal Authorities: If required by law, court order, or regulatory requirement.
   • Business Transfers: In case of mergers, sales, or acquisitions.

7. International Transfers of Personal Information

   We may transfer your data outside your country of residence for processing and storage, ensuring adequate protections.

8. Your Rights and Controlling Your Personal Information

   You have the right to:

   • Access, update, or delete your personal data.
   • Object to processing and restrict usage.
   • Opt-out of marketing communications.
   • Modify cookie preferences.

9. Use of Cookies

   We use cookies and similar technologies to enhance the Website experience. You may adjust cookie settings through your browser.

10. Business Transfers

    In case of a company merger, acquisition, or sale, your personal data may be transferred to the new entity.

11. Limits of Our Policy

    This Privacy Policy does not cover third-party websites linked from our Website. We encourage reviewing their policies before sharing information.

12. Changes to This Policy

    We may update this Privacy Policy periodically. Changes will be posted with a “Last Updated” date.

13. Additional Disclosures for Australian Privacy Act Compliance (AU)

    We comply with the Australian Privacy Act and ensure secure handling of personal data, including international transfers.

14. Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

    • Data Controller / Data Processor: We act as a data controller or processor, depending on the data collected.
    • Legal Bases for Processing:
      • Consent from users.
      • Performance of a contract or transaction.
      • Legitimate business interests.
      • Compliance with legal obligations.
    • International Transfers Outside the EEA: We ensure appropriate safeguards when transferring data outside the European Economic Area.

15. Additional Disclosures for California Compliance (US)

    • Do Not Track: We do not track users across third-party sites.
    • Cookies and Pixels: Used for tracking and analytics purposes.
    • CCPA-permitted Financial Incentives: We do not offer financial incentives for data collection.
    • California Notice of Collection: We collect personal information as described in this policy.
    • Right to Know and Delete: California residents can request access to or deletion of their personal data.
    • Shine the Light: Users can request details on how we share their data with third parties.

16. Contact Us

    For questions or concerns regarding this Privacy Policy, contact us at:
    Zoptal Solutions Pvt. Ltd.
    1st Floor, F-250, Phase 8B, Industrial Area, Sector 74,
    Sahibzada Ajit Singh Nagar, Punjab 160055
    +91 97798 16382

By using our Website, you consent to this Privacy Policy. If you do not agree, please refrain from using our services.